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KFC Survey – As a customer, it’s important to have our voices heard and our opinions valued by the businesses we patronize. That’s why more and more companies are turning to customer feedback and guest experience surveys to help improve their products and services.

One such company is KFC, one of the world’s largest fast-food chains. KFC is committed to providing the best customer experience possible, and to achieve this, they rely heavily on customer feedback. 

In this blog post, we’ll be taking a closer look at KFC’s survey process and the various types of surveys they offer, including the KFC customer survey, KFC online survey, KFC feedback survey, and KFC guest survey. We’ll also be discussing the importance of the KFC survey code, how to participate in the survey, and the rewards that come with it. So, whether you’re a loyal KFC customer or simply interested in the topic of customer feedback surveys, keep reading to learn more.

KFC Survey Overview

The KFC survey is a guest experience survey type offered by Kentucky Fried Chicken (KFC), to gather feedback from their customers. The survey allows customers to share their opinions and experiences, which KFC then uses to improve its products and services. The KFC survey is available both online and in-store, and customers are usually prompted to take the survey after making a purchase. 

KFC’s survey process is relatively straightforward. Once a customer has made a purchase, they are invited to take a survey. The survey consists of a series of questions related to the customer’s experience, such as the quality of the food, the cleanliness of the restaurant, and the friendliness of the staff. Customers are also given the opportunity to leave additional comments or suggestions.

Types of KFC Surveys

Some of the surveys offered by KFC include:

KFC customer survey

The KFC customer survey is designed to measure the overall customer experience. It covers topics such as the quality of the food or the speed of service. This survey is available both online and in-store.

KFC Online Survey

The KFC online survey is available to customers who make a purchase online. It follows a similar format to the customer survey and is designed to help KFC understand how they can improve the online ordering experience.

KFC Feedback Survey

The KFC feedback survey is a quick survey that is offered in-store. It consists of just a few questions and is designed to gather feedback on a specific aspect of the customer experience, such as the quality of the food or how friendly the staffs are.

KFC Guest Survey

The KFC guest survey is designed for customers who have recently visited a KFC restaurant. It is similar to the customer survey but is more focused on the guest experience.

KFC Survey Code

The KFC Survey Code is a unique code that is printed on the customer’s receipt after they make a purchase at a KFC restaurant. The code is used to identify the specific transaction associated with the feedback provided in the survey. When taking a KFC survey, customers will be asked to enter a survey code. This code is used to ensure that the feedback is associated with the correct purchase. The KFC survey code is an important part of the survey process, as it ensures that the feedback provided is relevant and accurate.

It’s important for customers to keep their receipts to be able to participate in the survey and take advantage of the rewards offered by KFC. By using the KFC Survey Code, KFC can better track and analyze customer feedback to continuously improve their products and services.

How do you Complete the KFC Survey?

To participate in the KFC survey, you need a valid KFC Survey Code, which is printed on the receipt from your most recent purchase at a KFC restaurant. You’ll also need a device with an internet connection to access the KFC survey website. Participating in the KFC survey is easy and can be done in just a few simple steps:

  • To get started, visit the KFC survey website at www.mykfcexperience.com.
  • Enter the KFC Survey Code printed on your receipt into the survey website. This will allow you to access the survey questions.
  • Answer the survey questions based on your recent experience at KFC. Be sure to provide honest and accurate feedback, as this will help KFC to improve their products and services.
  • After answering the survey questions, you may be given the opportunity to provide additional comments or suggestions. This is a great opportunity to share any additional feedback or thoughts you may have about your experience.

Once you’ve completed the survey, you’ll receive a reward from KFC. The reward may vary depending on the specific survey being taken and the country you’re in.

KFC Survey Rewards

If you are wondering what you get for completing a KFC survey, KFC offers various rewards for participating in their surveys, which may vary depending on the specific survey being taken and the country you’re in.

After completing a KFC survey, participants are given validation codes which are redeemable at a KFC restaurant or online store. These rewards may include a discount on your next purchase, a free side dish, or a chance to win a prize. In some countries, KFC may also offer a cash prize or a gift card to participants. The specific reward offered will be mentioned on the survey invitation or on the receipt. These rewards are KFC’s way of saying “thank you” for taking the time to provide your feedback.

In general, participating in the KFC survey is not only a great way to provide feedback and help to improve the KFC guest experience, but it’s also an opportunity to receive some great rewards.

Frequently Asked Question

  1. How do you complete the KFC survey?

To complete the KFC survey, you need to first visit a KFC restaurant and make a purchase to get a receipt with a survey invitation. Then, go to the survey website and enter the survey code printed on the receipt. Answer the survey questions honestly and thoughtfully, and provide any additional comments or suggestions.

After completing the survey, write down the validation code provided as a reward for taking the survey. Finally, redeem the validation code at a KFC restaurant or online store to receive your reward.

  1. How do I redeem my KFC validation code?
    To redeem a KFC validation code, you need to visit the KFC restaurant or online store where you plan to use the reward, place an order for the eligible item, and provide the validation code to the cashier or enter it online. It’s important to check the terms and conditions associated with the reward and follow the instructions carefully to ensure that you can successfully redeem your KFC validation code.
  2. What is Guest Experience survey?

Guest experience surveys are questionnaires that are used to gather feedback from guests who have used a particular service or facility. Guest experience surveys can be conducted in a variety of ways, including online surveys, phone interviews, or paper questionnaires. The questions in a guest experience survey can cover a wide range of topics, such as the user-friendliness of a service, the cleanliness of a facility, or the helpfulness of the staff.

  1. What does GES mean KFC?
    For KFC, GES stands for “Guest Experience Survey”. This is a customer satisfaction survey that KFC conducts to gather feedback from its customers and improve its products and services. 


The KFC survey is a valuable tool that allows customers to provide feedback on their experiences at KFC and help the restaurant chain improve its guest experience by upgrading its products and services. By taking the survey, customers can also receive rewards or discounts on their next visit to KFC. So, the next time you visit a KFC restaurant, be sure to keep your receipt and take the survey to share your thoughts and receive a reward in return.

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